Post by cshoremom on Dec 18, 2014 17:56:52 GMT -5
Did you miss me?
? LOL!
I had a Frontier-induced hiatus from the Internet! ( remember the saga started in November… We ordered just an increase in speed …I have logged more than 7 hours of gut-wrenching , tear-provoking, palpitation inducing conversation with the customer service reps who we're not at all helpful, saying someone would be out, no one showed 3 separate days) someone came out the day BEFORE a scheduled service date, then did not come out the next day… or the next, even though they assured me they would be out… Anyway , i have 6 pages of notes, dates , names, what was discussed, etc…. Too much to explain….
But after a 2.5 hr visit from a very kind service repairman, I am now back online!
DD can now enjoy her break, taking her winter online course at home rather than 5 hrs/ day at the library, like she did today…
Boys can now do their assignments rather than trying to do them during study at school..
And I can pay my bills online again ( though I still get paper bill statements as a backup plan! Good thing!)
All I can say is Frontier is a nightmare to deal with. To say the very least!
SO now that I am back, I have to say I missed all of you!!!!
Hope all of your Christmas planning and preparations are coming along!
? LOL!I had a Frontier-induced hiatus from the Internet! ( remember the saga started in November… We ordered just an increase in speed …I have logged more than 7 hours of gut-wrenching , tear-provoking, palpitation inducing conversation with the customer service reps who we're not at all helpful, saying someone would be out, no one showed 3 separate days) someone came out the day BEFORE a scheduled service date, then did not come out the next day… or the next, even though they assured me they would be out… Anyway , i have 6 pages of notes, dates , names, what was discussed, etc…. Too much to explain….
But after a 2.5 hr visit from a very kind service repairman, I am now back online!
DD can now enjoy her break, taking her winter online course at home rather than 5 hrs/ day at the library, like she did today…
Boys can now do their assignments rather than trying to do them during study at school..
And I can pay my bills online again ( though I still get paper bill statements as a backup plan! Good thing!)
All I can say is Frontier is a nightmare to deal with. To say the very least!
SO now that I am back, I have to say I missed all of you!!!!
Hope all of your Christmas planning and preparations are coming along!
