MOmom
Oldies but Goodies
Posts: 544 
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Post by MOmom on Mar 30, 2015 16:08:20 GMT -5
Does anyone else have issues with their fitbit deleting steps? I had almost 11,000 steps today after my workout. I went to sync my zip and it reset my zip to my last sync before my workout when I only had about 4,700 steps. This isn't the first time it's happened either, but I don't know how to keep it from happening??
It shouldn't annoy me, but it does.
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BC
Oldies but Goodies
"For all Your goodness I will keep on singing, ten thousand reasons for my heart to find."
Posts: 1,169
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Post by BC on Mar 30, 2015 19:26:16 GMT -5
Does anyone else have issues with their fitbit deleting steps? I had almost 11,000 steps today after my workout. I went to sync my zip and it reset my zip to my last sync before my workout when I only had about 4,700 steps. This isn't the first time it's happened either, but I don't know how to keep it from happening?? It shouldn't annoy me, but it does.  That would be annoying! ((Hug)) I don't think that I've had that problem before. Hope it gets worked out for you. I haven't been paying a lot of attention to the leader board lately, but I noticed in the last couple of days that you and Hadley have been doing great. Yay, y'all.  I don't have problems with it deleting #s to my knowledge, but, I do have problems with it not updating my #s on the chart. It'll usually update them on my dashboard, but it won't update them on the leader board chart. I don't even bother looking at it half the time anymore b/c it doesn't like to add my #s in anyway. Like today, I've walked nine miles, and it won't update them on the chart. It updated this afternoon, but nothing since. :dunno: :whatever: Hope you get your issue resolved soon. ((hug)) |
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MOmom
Oldies but Goodies
Posts: 544
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Post by MOmom on Mar 30, 2015 19:40:32 GMT -5
I figured out how to manually add them so at least I haven't accurate count for today, but I have no idea why it's happening in the first place and I won't always know. I just knew this time since I checked my steps before and after my workout. BC - that would be frustrating about your steps another showing up in the leaderboard. I can't see your step count on my leaderboard, but it sends me a message when you pass me in steps. Lol! And thanks for the cheers  I've been trying to be more intentional lately about getting my steps in especially since we are outside more this time of year. |
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BC
Oldies but Goodies
"For all Your goodness I will keep on singing, ten thousand reasons for my heart to find."
Posts: 1,169
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Post by BC on Mar 30, 2015 20:59:48 GMT -5
Oh good, glad you were able to get them put in.
That is a pain though, to have to look at it all of the time to insure that none fall between the cracks.
I used to have to look at mine all of the time back when all of my early ones kept not counting my steps.
I ended up having to return a few of them before I finally got one that would count my steps w/o it having to be in my pocket.
You can't see my total on the leader board? :hmm: That's interesting. Wonder why?
It should say 74,737. Can you see that? (Or whatever in the world it says instead, since it's not updating. I think that it last updated it around 63K'ish.) My phone will tell me what it's supposed to be. I can't even see what it's supposed to be from my computer.
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MOmom
Oldies but Goodies
Posts: 544
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Post by MOmom on Mar 30, 2015 21:18:30 GMT -5
You are showing up as dashes at the bottom of my leader board. I just clicked on your name and it said your steps are private so I guess that's why I can't see them. I don't know why it still sends me messages though?
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BC
Oldies but Goodies
"For all Your goodness I will keep on singing, ten thousand reasons for my heart to find."
Posts: 1,169
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Post by BC on Mar 30, 2015 21:32:31 GMT -5
Well, that's strange...
Hmmm, let me go look at it...
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BC
Oldies but Goodies
"For all Your goodness I will keep on singing, ten thousand reasons for my heart to find."
Posts: 1,169
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Post by BC on Mar 30, 2015 21:34:28 GMT -5
Maybe I show up now?
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MOmom
Oldies but Goodies
Posts: 544
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Post by MOmom on Mar 30, 2015 21:39:13 GMT -5
You are now showing up in my leader board whatever you did It does only show 63,529 steps though....says you last updated 2 hours ago. I haven't been able to sync mine for almost 4 hours now. Not sure what is up with it, but it's sure is acting up today! |
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BC
Oldies but Goodies
"For all Your goodness I will keep on singing, ten thousand reasons for my heart to find."
Posts: 1,169
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Post by BC on Mar 30, 2015 21:40:12 GMT -5
Well, I don't know if I'm showing up for everyone again or not, but it finally did just decide to update my numbers.
Fitbit sure is fickle.
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MOmom
Oldies but Goodies
Posts: 544
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Post by MOmom on Mar 30, 2015 21:40:39 GMT -5
I take that back...you are now at 74K. So looks like you're good!
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BC
Oldies but Goodies
"For all Your goodness I will keep on singing, ten thousand reasons for my heart to find."
Posts: 1,169
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Post by BC on Mar 30, 2015 21:43:39 GMT -5
You are now showing up in my leader board whatever you did It does only show 63,529 steps though....says you last updated 2 hours ago. I haven't been able to sync mine for almost 4 hours now. Not sure what is up with it, but it's sure is acting up today! Haha, that's funny b/c it's finally showing up correctly for me. Lol. And, that's the weird thing...It'll say that I synced but it won't show the update. I haven't really walked around in the last two hours. When I synced those steps, it was already at 74,737 or whatever it is. It's strange. At least I'm showing up again...lol. Maybe eventually I'll get around to showing up accurately.  |
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BC
Oldies but Goodies
"For all Your goodness I will keep on singing, ten thousand reasons for my heart to find."
Posts: 1,169
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Post by BC on Mar 30, 2015 21:45:48 GMT -5
I take that back...you are now at 74K. So looks like you're good! woohoo  |
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BC
Oldies but Goodies
"For all Your goodness I will keep on singing, ten thousand reasons for my heart to find."
Posts: 1,169
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Post by BC on Mar 30, 2015 21:56:55 GMT -5
I haven't been able to sync mine for almost 4 hours now. Not sure what is up with it, but it's sure is acting up today! Did you try clicking on that "community" button at the top? Sometimes I'll click on that to see if anyone else has reported having the same problem. Most of the time the fitbit people say that they're working on it. Maybe someone has already reported your issue and they're working on it? I hope so. ((hug)) |
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MOmom
Oldies but Goodies
Posts: 544
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Post by MOmom on Mar 30, 2015 22:12:53 GMT -5
I haven't been able to sync mine for almost 4 hours now. Not sure what is up with it, but it's sure is acting up today! Did you try clicking on that "community" button at the top? Sometimes I'll click on that to see if anyone else has reported having the same problem. Most of the time the fitbit people say that they're working on it. Maybe someone has already reported your issue and they're working on it? I hope so. ((hug)) I figured I'd give it overnight to work itself out and see if it will sync tomorrow for me. If not, I will have to check out the community tab. Never really paid attention to that before. LOL! Of course, the day it decides to act up is when I have my highest step count in months! Oh well. |
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MOmom
Oldies but Goodies
Posts: 544
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Post by MOmom on Mar 30, 2015 22:16:07 GMT -5
And it updated as I was sitting here typing that last post! Ha!
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I've been trying to be more intentional lately about getting my steps in especially since we are outside more this time of year.